Immedicare Status

All Systems Operational

About This Site

Welcome to the Immedicare platform status page. The below information will provide you with live updates of the platform and it's status.

Immedicare Hub Operational

Technical Support Desk Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Essential Maintenance May 21, 2024 08:00-09:00 BST

We will be carrying out essential maintenance during this time and the Immedicare service will be unavailable during this time. If any of your residents become unwell and it is safe to wait till after 9 am to contact clinical support please call us after this time. However, if urgent support is require please call 111/999.

We apologise for any inconvenience.

Best Wishes

Immedicare Team
Posted on May 16, 2024 - 11:20 BST

Past Incidents

May 17, 2024

No incidents reported today.

May 16, 2024

No incidents reported.

May 15, 2024

No incidents reported.

May 14, 2024

No incidents reported.

May 13, 2024

No incidents reported.

May 12, 2024

No incidents reported.

May 11, 2024

No incidents reported.

May 10, 2024

No incidents reported.

May 9, 2024

No incidents reported.

May 8, 2024

No incidents reported.

May 7, 2024

No incidents reported.

May 6, 2024

No incidents reported.

May 5, 2024

No incidents reported.

May 4, 2024

No incidents reported.

May 3, 2024

Planned Maintenance

Completed - The scheduled maintenance has been completed.
May 3, 09:30 BST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 3, 09:00 BST

Update - We will be undergoing scheduled maintenance during this time.
May 2, 16:00 BST

Scheduled - Dear Immedicare user,

Essential upgrade work to the Immedicare platform at 09:00 03/05/2024 this is expected to last for no more than 30 minutes. This is unlikely to affect the service however should you experience any issues during this time please reach out to the technical support team who will be happy to assist.

We would like to apologise for any inconvenience this may cause.

Best regards,

Immedicare Customer Support
May 2, 15:59 BST